I have been dealing with Denny Hecker in Blaine Minnesota for almost three months now. My husband and I went in to trade off my ‘96 Ford Explorer and our 2000 Dodge Grand Caravan things started off great we were put into a 2002 GMC Sierra which we brought back because there was problems with that so we ended up with a 2004 GMC Sierra we had all the paper work signed and had the vechicle in our posseson for almost a month when the dealership called us telling us we needed to return the truck and they would have to find us something else (turns out they forgot what the actaul price was on the truck which was 4,000 more than what they had told us we just found that out las night. Anyway then they put us in a Dodge Ram Sport which we had for a little over two weeks then that deal wasn’t going to work either so they were putting us in their gaurentee program or to unwrap the entire deal I fianlly had enough at the point and said ok let’s unwrap the deal they come back into the office about 5 minutes later and say well we can’t unwrap the deal because we’ll face some legal issues with that and we have to get you into something right away so that we can pay the loan on your two vechicles that were traded in. I called my bank whom I have that loan with and asked what legal issues they would maybe face they couldn’t really tell me so I asked about the loan I had and they said it wasn’t in the system the continued to search and turns out the loan had been paid by Denny hecker about two to three weeks prior. Then this entire thing turned around they had lied big time to me and weren’t helping at all. We continued to look for a different car there and eventually it was going to be me on the loan only with $500 cash down and $300 equity from my loan as a down payment they found me one car which I took home and it broke down the next morning and I had to miss part of a day of work waiting for them to come get me with a different car they gave me yet another loaner and then found another car that some kid had just traded in about a week before it was a 1994 Ford Escourt 2Dr fine for the first day other than I couldn’t tell how fast I was going and later the vechicle started to die every time you stoped at a stoplight. They made me bring that back to the inver grove heights store last night because the other kids deal fell thru and he wanted his car back. ” they could give him his car back when the deal fell thru but they couldn’t mine?” did it any way. Now the other dealership is telling me they only show the $500 down they can’t get the paper work from the other denny hecker because of legal reasons so I’m out the $300 equity they told me last night they won’t find me another car unless it’s for $500 that’s it end of story. You tell me isn’t this wrong and a little fishy?
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3 Comments
not only would I get a lawyer I’ll also call the better business bureau – you might tell them that the next car they think about giving you to provide a carfax inspection ot you can go on line and subscribe to autocheck.com and do your own – and if it do not meet your standards tell them no thank you
I’d absolutely find a lawyer. There is no way you should be getting the runaround like this and this is completely illegal.
Find a lawyer!!!!!!!!!!!!!! I would for sure!!!
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